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Cleanliness: The Secret to Five-Star Reviews

Updated: Oct 4, 2023

Maintaining a clean and tidy Airbnb or VRBO is one of the most important aspects of owning and operating a short-term vacation rental. Follow these tips to ensure that your properties are clean, well-stocked, and ready to welcome guests.

Ever hear hear the phrase, “A clean home is a happy home?” This runs true with vacation rentals, too. Who would want to book a vacation property with poor cleaning reviews Delivering a clean and fresh environment to your guests is essential if you want to keep your property fully-booked and receiving rave reviews.

Finding the right cleaning service is as necessary as finding the right property manager, real estate agent and designer for any vacation rental. Apps like TurnoverBnB and Turnify can help. Being local to your vacation rental will also help, of course, but whether you are local or not, do your research. Referrals are huge in the cleaning industry!

Tips to help your cleaning service meet your expectations:

  1. Meet with your cleaning service team. If you are unable to meet in person, have a Zoom or Facetime call with the cleaning service and property manager. Do this at least twice a year. Providing feedback and receiving recommendations will help keep everyone on the same track.

  2. Create a checklist of what you expect your cleaning service to complete before each guest arrives. Be specific. This might seem unnecessary, but this will help your cleaning service team during the cleaning process make sure your expectations are met. It could also help them clean your rental in a timelier way. There is no guessing what to clean.

  3. Have extra linens for each bedroom, bathroom and kitchen. This is huge when your rental has a quick turn around with guests coming and going. Keep extra linens and supplies, like toilet paper, in one location. Depending on your extra storage areas in your rental, label and take pictures of your extra linens and where they go in your rental. Again, this seems redundant, but will take away any guesswork.

  4. Be sure to charge the correct cleaning fee to your guests. This should not be another way to increase your profits. Having good reviews and a growing occupancy rate will give you a nice return on the rental.


If you are exploring investing in a vacation rental property, we can help you maximize your investment and improve your returns! We are experts in the industry of vacation rental design. The experts at Vacation Rental Designers can advise you on where to spend, where to splurge and how to find the right property management company for your needs. We know the keys to a beautiful -- and profitable -- vacation rental property. To schedule a consultation, call us at (281) 547-8276, message us through our website, or send an email to

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